Virtual Shoe Fitting
Finding the perfect shoe isn’t always easy. We usually suggest that people getting fit up come in to the store. Since that is not always possible, we decided to put together a temporary solution. Shoe fitting requires a few different pieces of information: foot size/width, gender, arch shape/size, etc.
In order to get that information to us, we will ask you to please follow these steps:
Print a foot measuring device. We recommend using this one for here (for both men’s and women’s, don’t worry about the title). Print page 3, and make sure that you follow the printing instructions. You need to make sure printing properties are not set to “Fit to Page” scaling. Instead, it must be set to 100%. Before proceeding to step 2, please make sure that the page is scaled correctly. Use either a quarter or a ruler to ensure that the page has printed the correct size. If not, fix the size before continuing.
Place the page on a flat surface (like your floor). Place your left foot all the way to the back of the foot, and align the inside of your foot to the lines. The outside of your feet may go beyond the lines. This information will help us out.
With your foot lined up properly, please take 3 pictures. The first is a close up of your toes (so that we can see your size). The second will be from the front, and will allow us to see your instep. The third will be from behind and will allow us a rear-view.
Send an email to email@example.com titled “SHOE FITTING: (your name)” that includes these 3 pictures, the purpose of the runner (walking, cross training, running, etc), your gender, your last pair of runners (if any), past size (if you know), any ailments (bunions, knee/hip issues, etc) you suffer from, and finally any more information that you feel might be important to a shoe fitting (right foot is a half size bigger, very narrow heels, blisters in certain spots, etc).
Once we receive the email, we will go over the information and get back to you with our recommendation.
This process will give us the best chance at giving you a proper fit during this crisis. If we need to address the fit with an exchange or return, rest assured we will look after you.